Information We Collect
D2 Management (“D2 Management,” “we,” “us,” or “our”) collects information necessary to provide account-related services and comply with applicable laws and regulations. This information may include:
- Name, address, email address, and telephone number
- Account-related information provided by creditors or consumers
- Payment information when voluntarily provided
- Communication preferences, including text message opt-in status
- Information you provide when contacting us via phone, email, website forms, or text message
Use of Information
We use the information we collect for legitimate business purposes, including to:
- Communicate with you regarding your account
- Process payments and respond to inquiries
- Provide customer service and support
- Comply with federal, state, and local laws, including the FDCPA and TCPA
- Improve our services and internal operations
Mobile Information and Text Messaging Data
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent information are not shared, sold, rented, or disclosed to third parties for marketing purposes. Such information is used solely for the purpose of facilitating account-related communications as requested or authorized by you.
Information Sharing and Disclosure
We do not sell personal information. We may share personal information only under the following circumstances:
- With service providers who perform services on our behalf (such as payment processors, communication platforms, or compliance vendors), and only to the extent necessary to perform those services
- When required by law, court order, or legal process
- To comply with regulatory obligations or law enforcement requests
- To protect the rights, property, or safety of D2 Management, our clients, or others
All third parties with whom we share information are contractually obligated to maintain the confidentiality and security of your information.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While no system can be guaranteed to be 100% secure, we take commercially reasonable steps to protect your data.
Data Retention
We retain personal information only for as long as necessary to fulfill business, legal, and regulatory requirements. When information is no longer required, it is securely disposed of in accordance with applicable laws and internal policies.
Consumer Rights
Depending on your state of residence, you may have certain rights regarding your personal information, including the right to request access, correction, or deletion of your data, subject to applicable legal limitations.
Third-Party Websites
Our website may contain links to third-party websites. D2 Management is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions regarding this Privacy Policy or our data practices, please contact us at: 888-418-3689